FAQs
More FAQs- What will you do with my area rugs?
- Will turning up the heat help dry things out?
- Can I walk on the area during the drying process?
Rugs damaged by water will be taken to our warehouse for special treatment and care. They will need to be dried carefully to minimize bleeding of colours and discolouration. Your rugs will be dried, cleaned and returned to your home after the complete drying of the rest of your home is completed.
Not necessarily. Our trained technicians will adjust the temperature to its optimum setting for the proper drying conditions. Once set, do not change the setting or shut off the HVAC system; doing so may prolong the drying process.
It is strongly suggested that foot traffic is kept to a minimum during the drying process. When necessary, wearing shoes during the drying process is also recommended for safety concerns.