FAQs
More FAQs- Why did the technician leave wet carpet on my stairs?
- How do you ensure the safety of my home while cleaning up biological waste or pathogens?
- Do I need general contractors to for reconstruction of my home after a fire?
After water damage in your home, stair carpeting is generally not removed for safety reasons. Exposed tack strips or staples, especially on steps, can be dangerous. However, there are situations where removing carpet from stairs is necessary to prevent damage to hardwood steps underneath, or in the case of sewage contamination. Removing tack strips is not advised, as this may damage the hardwood or the subfloor. Extreme caution must be used whenever the tack strip is exposed or when the carpeted stairs are damp. If carpet left on the stairs is unsalvageable, it will be removed when new carpet is installed.
We understand the importance of safety and cleanliness in your home, especially when dealing with potentially harmful biological waste or pathogens. That's why our highly trained technicians use specialized products and equipment to properly remove and dispose of these hazards. Before beginning any cleanup process, our team will isolate the affected area to prevent further contamination and damage to your home. We also take extra care to remove any unsalvageable items before thoroughly cleaning and disinfecting the space, leaving it safe and livable for you and your family. Trust us to handle the biohazard cleanup process with precision and care, allowing you to have peace of mind in the safety of your home.
There are some aspects of the restoration process that may require the services of general contractors such as drywall/painting; electrical; plumbing; roofing; framing/finish carpentry; flooring/carpet; installation of doors, windows, cabinets, post-construction cleanup, etc. ServiceMaster Restore offers full reconstruction services.