FAQs
More FAQs- What about sewage contamination?
- Will my insurance cover the costs associated with biohazard cleanup services?
- Who is responsible for paying for the service?
Hard surfaces can be cleaned and sanitized after water damage occurs. Affected items that cannot be sanitized will require disposal. Porous materials such as drywall, ceiling tiles, insulation, particleboard, paneling, etc. that have been directly affected by the damage should be removed during the emergency service visit.
As a commercial business owner, you may be concerned about the costs associated with biohazard cleanup services. However, many insurance policies do cover this type of service, especially if it is deemed necessary for the health and safety of your employees and customers. Our team at ServiceMaster Restore is experienced in working with insurance companies and can assist you in filing a claim.
As the commercial property owner, you are responsible for payment and will need to sign a form authorizing payment for the restoration services. If this is an insurance claim, ServiceMaster Restore generally collects only the deductible (co-payment) amount from you and bills the balance to your insurance provider as a service to you. If you have a large loss, your mortgage company may be included as a payee on the payment from your insurance company, and you may need to obtain a signature from them as well. If your claim is not covered by insurance or you decide not to file a claim, you will be expected to pay in full. A payment schedule may be agreed upon prior to the start of any non-insured work.